If the Web Updater window doesn't popup automatically, there are probably security settings that that  are interfering with the automatic startup or your system is missing some plugins that are needed to put files on your hard drive. Our Updater uses a technology called Java Webstart which is in turn launched by Javascript.

1. If Javascript is disabled for security reasons, you still might be able to launch the webstart program by manually clicking on the following link. http://www.vas.com/Update.jnlp
   • If manual webstart option described in step 1 didn't work, we need to install the Java plugin. If you have fast Internet access, you can install Java plugin by going to http://www.java.com and selecting “Java Software Download” to install the latest Java.
   • If you don't have fast Internet access, you can install Java plugin by running the program \Programs\PACK48\JAVA_DW.EXE on your DairyComp CDROM
2. If you have an older computer with the Microsoft Java plugin, you may be able to download and run the exe version of the update program  http://www.vas.com/Public/Helpdesk.exe  (Please note that this version is not capable of updating your hardlock expiration date!)
3. As a last resort, you can chose the manual option where files can be downloaded manually. Manual download